# Salesforce Username & Password Login Retirement ## What is happening? Starting **February 1st, 2026** you will no longer be able to (re)connect the GRAX Integration user to Salesforce using Username, Password and Token credentials. ## Why is this happening? Due to potential security risks, Salesforce has made the [decision to end support for API Logins](https://help.salesforce.com/s/articleView?id=005132110\&type=1) via Username, Password and Token credentials with the Summer '27 release. GRAX is phasing out these connections early to ensure our customers have the most secure connections and have ample time to reconnect any affected environments. ## How does this impact me? Most of our customers are already using OAuth tokens to connect GRAX to their Salesforce organizations; if you use OAuth tokens you will not be impacted by this change. If you are using Username, Password and Token credentials, you will simply need to [reconnect your GRAX instance](https://documentation.grax.com/other/settings/connecting-salesforce#changing-or-moving-connections) to Salesforce. Once reconnected, GRAX will resume backing up your data where it left off. ## Timing GRAX support for username and password login ends on **February 1st, 2026.** ## Frequently Asked Questions ### I don't remember how I connected GRAX to Salesforce, am I affected? In preparation for feature retirement, GRAX is adding alerts and warnings that you will need to reconnect. Simply visit the Settings page: * A green `Connected` status for the Salesforce settings indicates that you are connected with OAuth and will not be impacted * a yellow `Connected with issues` status indicates that there is a warning on your Salesforce connection and you will need to reconnect. Rest assured, GRAX will also be in contact with affected customers and is here to help. ### How do I get more information? If you have questions or need more information, [please open a support ticket](/support/get-support.md). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.grax.com/notices/feature-retirements/salesforce-username-and-password-login-retirement.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.