August 2025 Release Notes
GRAX Product Updates
August 2025
August was a strong month for search, restore, and record visibility. Search Templates moved from beta to generally available, the new point-in-time restore flow is now the default for all organizations, and records in the app now display using your actual Salesforce layout. There were also meaningful improvements to disconnected mode, email viewing, and guardrails that protect your data configurations.
Backup & Restore
Point-in-Time Restore Now Shows Field-Level Before and After Values
What Changed: When you initiate a point-in-time restore, the restore preview now shows the exact field values that will be updated or removed, side by side with what exists today.
Why This Matters: You can now review the precise impact of a restore before committing to it. Instead of restoring and then checking what changed, you can confirm the right fields and values are being targeted up front. This is especially useful when restoring a subset of fields on high-value records.
Simplified, Modernized Point-in-Time Restore Flow
What Changed: The new point-in-time restore experience is now the default for all organizations. The legacy restore path has been retired.
Why This Matters: All users now benefit from the updated restore workflow, which is faster, clearer, and more consistent across org types. If you have not used the new restore flow yet, you will see it the next time you initiate a point-in-time restore.
Backup Error Reporting Is Now Organization-Aware
What Changed: The backup errors summary and error download are now scoped to your active organization, giving each team in a multi-org environment a focused view of their own backup health.
Why This Matters: In environments with multiple connected orgs, you can now assess backup status for your specific organization with confidence. The errors view reflects only what is relevant to you, making it faster to identify and act on anything that needs attention.
Search
Search Templates Are Now Generally Available
What Changed: Search Templates have moved from beta to general availability. You can now create, save, and share templates that define reusable search configurations across your team.
Why This Matters: Templates make it faster to run your most common searches and ensure consistency across your organization. If you were using templates during the beta, nothing changes. If you have not tried them yet, they are available to all users now.
Creating a Template Automatically Indexes Its Fields
What Changed: When you create or update a Search Template, GRAX now automatically ensures that all fields used in the template are indexed.
Why This Matters: Previously, you had to manually verify that the right indexes existed before a template search would perform well. Now that step is handled automatically, so templates are ready to use at full speed as soon as you save them.
Indexes Linked to Templates Are Now Protected
What Changed: GRAX now prevents you from deleting a search index that is associated with an active Search Template.
Why This Matters: Deleting an index that a template depends on would silently degrade search performance. This guardrail ensures that your templates continue to work as expected and flags the dependency before any deletion can occur.
Search and Archive Now Covers Orphaned Child Records
What Changed: Search and Archive now includes orphaned child records (records that have lost their parent but still exist in your data).
Why This Matters: These records were previously outside the reach of Search and Archive, which meant they could be missed during compliance or data management workflows. They are now fully discoverable and actionable.
User Interface
Records Now Display Using Your Salesforce Layout
What Changed: Record detail pages in GRAX now render using the Salesforce object layout associated with your user profile, including support for different layouts per record type.
Why This Matters: Your GRAX record view now matches what you see in Salesforce, making it faster to find the fields you care about. If a Salesforce layout is not available, GRAX falls back to a standard layout automatically. You can also switch to the full field view at any time if you need to see fields that are not part of your assigned layout.
Expand or Collapse All Emails at Once
What Changed: A new button in the email section of record details lets you expand or collapse all email threads in a single click.
Why This Matters: For records with many email threads, scrolling through individually expanded messages can be time-consuming. This control lets you quickly open everything for a full review or collapse everything to get a summary view.
Delete Tracking Backfill Status Now Visible in the App
What Changed: When GRAX is performing a delete tracking backfill, the app now shows a notice and progress indicator.
Why This Matters: Previously, this background process ran silently, which made it unclear whether your delete tracking data was current. You can now see when a backfill is in progress and know that your data is being updated.
Salesforce Integration
Apex Auto Fix Now Verifies Permissions First
What Changed: Before running Apex Auto Fix, GRAX now verifies that the Author Apex permission is in place. If it is not, the process does not proceed.
Why This Matters: This upfront check ensures that Apex Auto Fix only runs when the conditions for a successful outcome are met. You get a clear, immediate signal at the start rather than discovering a configuration gap mid-process, saving time and keeping your workflow moving smoothly.
Disconnected Mode
Purge and Seeding Now Supported in Disconnected Mode
What Changed: Purge operations and Sandbox Seeding are now available when GRAX is running in disconnected mode.
Why This Matters: Organizations operating in air-gapped or restricted network environments can now perform purge and seeding workflows without requiring a live Salesforce connection. If your organization uses disconnected mode, these capabilities are now available to you without any additional configuration.
How to Get the Most from These Updates
Explore Search Templates now that they are GA. If your team runs the same searches regularly, templates are the fastest way to standardize and share those queries. Creating a template also automatically indexes the fields it uses, so performance is built in.
Review your restore workflow. The new point-in-time restore flow is now the default. The next time you run a restore, take a moment to review the field-level before and after values in the preview. They give you a clear picture of exactly what will change before you commit.
Check your record layout settings. If your Salesforce org uses profile-specific layouts, your record views in GRAX now reflect those layouts automatically. If you notice fields that are not appearing as expected, you can switch to the full field view at any time using the layout toggle.
Disconnected mode users: purge and seeding are now available. If your environment uses disconnected mode, these workflows are ready to use without any additional setup.
Questions or Feedback?
Reach out to your GRAX Customer Success contact or visit our support portal for help with any of these updates.
August 2025
Last updated
Was this helpful?