Notifications

GRAX sends email notifications to keep you and your team aware of changes and insights about your data. These consist of:

Data activities around search, archive, restore, and seeding
User management around password changes
Problems around Salesforce OAuth connection
Periodic summaries around Auto Backup, Archive and Data Lake usage

App Notifications

GRAX sends real-time notifications for important events that happen in the app.

App Admins

The app requires one or more valid admin emails to contact about critical problems like OAuth connection issues. To set these go to the settings and update "GRAX Admin Email Address" with a list of admins.

Critical Notifications

Type	Frequency	Description
Salesforce Connection	Daily	GRAX can't connect to Salesforce
Storage Connection	Daily	GRAX can't connect to bucket storage
Missing Field Permissions	Weekly	GRAX is missing access to some previously synced object fields and can't back them up anymore

Notification Feed

In the App, click the user icon in the upper right, then "Notifications" to see a feed of all your notifications.

Periodic Notifications

GRAX also sends occasional updates like a monthly data summary, monthly newsletter, product announcements and usage surveys.

To unsubscribe from these notifications, use the unsubscribe link in the email footer.