Notifications
GRAX sends email notifications to keep you and your team aware of changes and insights about your data. These consist of:
- Data activities around search, archive, restore, and seeding
- User management around password changes
- Problems around Salesforce OAuth connection
- Periodic summaries around Auto Backup, Archive and Data Lake usage
App Notifications
GRAX sends real-time notifications for important events that happen in the app.
App Admins
The app requires one or more valid admin emails to contact about critical problems like OAuth connection issues. To set these go to the settings and update "GRAX Admin Email Address" with a list of admins.
Critical Notifications
Type | Frequency | Description |
---|---|---|
Salesforce Connection | Daily | GRAX can't connect to Salesforce |
Storage Connection | Daily | GRAX can't connect to bucket storage |
Missing Field Permissions | Weekly | GRAX is missing access to some previously synced object fields and can't back them up anymore |
Notification Feed
In the App, click the user icon in the upper right, then "Notifications" to see a feed of all your notifications.
Periodic Notifications
GRAX also sends occasional updates like a monthly data summary, monthly newsletter, product announcements and usage surveys.
To unsubscribe from these notifications, use the unsubscribe link in the email footer.
Updated 4 days ago