Sandbox Refresh
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Last updated
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GRAX Application connections are impacted each time a Salesforce sandbox refresh takes place, however, getting GRAX up and running again in the new environment is a straightforward process.
To bring down a clean copy of the production environment to allow you to start the next project/test with a fresh and updated environment
To start a new sandbox due to expiration of previous sandbox
May be required as part of a software development cycle
Like Salesforce, GRAX monitors sandbox deployments for activity and automatically deletes deployments after a period of 180 days of inactivity. This improves security by cleaning up data, and cost by turning off unused servers. At any time you can deploy a new sandbox backend via or by .
Before the refresh:
Ensure that the Admin Email Address is set to one or more valid email addresses within the Settings section of the GRAX Application
Disconnect Salesforce by
Navigate to Settings
Expand the Salesforce panel
Click Reset GRAX
Login to your sandbox in SFDC as the GRAX Integration user
Follow the prompts to Connect with Auto Config and restart Auto Backup
Navigate to Settings within the GRAX Application and expand the Salesforce section to confirm that the you are connected to the correct SFDC org with the correct Integration User. You will see a green dot followed by the word Connected if the connection is successful. If you need to modify the connection details, click Update to reset the connection
The GRAX Managed Package is optional and not all customers use it. If your organization uses the Managed Package, follow the steps below:
Navigate to the GRAX tab within SFDC
You can now navigate to the GRAX Application directly from SFDC via the Schedule and Search tabs
Navigate to your GRAX App at [your-grax-domain-and-port]/web and follow the steps to
Follow the steps detailed above
if you see a banner at the top of the page prompting you to do so
