Sandbox Refresh
Handling Regular Replacement of Sandbox Orgs
As your organization refreshes sandbox or developer environments with Salesforce, this impacts any connected GRAX applications. However, preventing related issues, and getting GRAX up and running again on the new environment, is fairly easy.
Automated Error Detection
Before the refresh, ensure that the Admin Email Address is set to a valid email address. When the old sandbox becomes unavailable, the GRAX app sends a self-service email to that address with a link allowing you to connect the app to a new org. Follow that link and login with the new sandbox's credentials.
Updated about 2 hours ago